Privacy Policy for Pharmabinoids.com

Effective date: 03/06/2023
Website: Pharmabinoids.com (“Pharmabinoids”, “we”, “us”, or “our”)

At Pharmabinoids.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@pharmabinoids.com.

1) Scope of this Policy

This Privacy Policy applies to information collected through Pharmabinoids.com and related online services where this policy is posted (collectively, the “Website”). It applies only to our online activities and does not cover information collected offline or through third-party channels not controlled by Pharmabinoids.

2) Consent

By accessing or using our Website, you agree to this Privacy Policy and consent to the collection and use of information as described here. Where legally required (e.g., cookies/marketing in certain regions), we will ask for your consent through a cookie banner or similar mechanism.

3) Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties (where applicable).

A) Information you provide to us

Depending on how you interact with the Website, we may collect:

Contact information: name, email address, phone number
Business information (B2B): company name, job title, business address, VAT/Tax IDs (if applicable)
Account information: login credentials and account details (if you create an account)
Order and transaction details: billing/shipping details, payment status (note: we typically do not store full card details; payments are handled by secure payment providers)
Support and communications: messages you send us, attachments, and any information you choose to share

B) Information we collect automatically

When you visit the Website, we may automatically collect:

Device and usage data: IP address, browser type, device type, operating system
Log data: date/time stamps, pages visited, referral/exit pages, clicks
Approximate location: derived from IP address (not precise GPS)
Cookie and similar technology data: preferences, session IDs, analytics identifiers (see Cookies section)

C) Information from third parties (if applicable)

We may receive information from:

Payment processors (payment confirmation, fraud signals)
Analytics providers (site usage statistics)
Advertising/marketing partners (where enabled and lawful)
Shipping/logistics partners (delivery updates)
Social platforms (if you interact with our pages or campaigns)

4) How We Use Your Information

We use your information to:

Provide, operate, and maintain the Website
Process orders and deliver services, including customer support
Improve and personalize the user experience and Website performance
Understand and analyze Website usage and trends
Develop new features, products, and services
Communicate with you, including:
- responding to inquiries
- sending service emails (order updates, account messages)
- marketing communications (only where allowed or with consent)
Prevent fraud and enhance security, including abuse monitoring and risk screening
Comply with legal obligations, enforce policies, and resolve disputes

5) Legal Bases for Processing (GDPR/EEA/UK)

If you are located in the European Economic Area (EEA), the UK, or Switzerland, we process personal data under one or more of the following legal bases:

Consent (e.g., certain cookies or marketing communications)
Contract (to provide products/services you request)
Legal obligation (e.g., record-keeping, tax compliance)
Legitimate interests (e.g., Website security, analytics, improving services), balanced against your rights

6) Sharing of Information

We do not sell your personal information in the ordinary sense. We may share information only as needed for business operations and legal compliance, including with:

Service providers (processors)

Companies that help us operate, such as:

Hosting and Website infrastructure
Analytics and performance tools
Payment processors
Email and customer support platforms
Fraud prevention and security providers
Logistics/shipping partners (if delivery is part of the service)

These providers are permitted to process your data only to perform services for us and must follow appropriate confidentiality and security measures.

Legal and compliance

We may disclose information if required to do so by law or in response to valid legal requests, or to protect rights, safety, and security.

Business transfers

If Pharmabinoids is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, subject to applicable privacy protections.

7) Log Files

Like many websites, Pharmabinoids.com uses log files. These log visitors when they access the Website. Information may include IP address, browser type, ISP, date/time stamp, referring/exit pages, and click counts. This data is used to administer the Website, analyze trends, and improve user experience. Log data is not intended to directly identify you.

8) Cookies and Similar Technologies

We use cookies (and similar technologies like pixels and tags) to:

Keep the Website functioning (essential cookies)
Remember preferences (functional cookies)
Analyze traffic and performance (analytics cookies)
Deliver and measure marketing (marketing cookies, where enabled)

Managing cookies

You can control cookies in several ways:

Use our cookie banner/settings (where available)
Adjust your browser settings to block or delete cookies
Opt out of certain analytics/marketing tools when available

Blocking cookies may impact Website functionality.

9) Advertising Partners (If Applicable)

If Pharmabinoids uses advertising partners, these third parties may use cookies, JavaScript, or web beacons to measure ad effectiveness and personalize ad content. When this happens, they may automatically receive your IP address.

Pharmabinoids does not control third-party cookies used by advertisers. We recommend reviewing their privacy policies for details and opt-out options.

10) Third-Party Websites and Services

Our Website may include links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you use.

11) Data Retention

We keep personal data only for as long as necessary to:

provide our services
meet legal, accounting, or reporting obligations
resolve disputes and enforce agreements
maintain security and prevent fraud

Retention periods vary depending on data type and legal requirements.

12) Data Security

We use reasonable administrative, technical, and organizational measures to protect personal data, such as access controls, encryption where appropriate, and secure infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13) Your Privacy Rights (GDPR)

If you are in the EEA/UK/Switzerland, you may have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase data (in certain situations)
Restrict processing (in certain situations)
Object to processing (especially marketing/legitimate interests)
Data portability (receive or transfer your data)
Withdraw consent at any time (where processing is based on consent)

How to exercise rights: Contact us at info@pharmabinoids.com.
We typically respond within one month, subject to legal exceptions.

You also have the right to lodge a complaint with your local data protection authority.

14) CCPA/CPRA Rights (California Residents)

If you are a California resident, you may have rights including:

Request disclosure of the categories and specific pieces of personal information collected
Request deletion of personal information (subject to exceptions)
Request correction of inaccurate personal information
Opt out of “sale” or “sharing” of personal information (as defined by law), if applicable
Non-discrimination for exercising your rights

How to exercise rights: Contact us at info@pharmabinoids.com.
We will verify your request and respond within the timeframe required by law.

(Note: If Pharmabinoids does not “sell” or “share” personal information as defined by California law, we will state that clearly in a finalized version.)

15) Children’s Privacy

Protecting children online is important to us. Pharmabinoids.com is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, contact us immediately and we will take steps to delete it.

(If your products/services are restricted to adults in your target markets, we can strengthen this section to reflect an 18+ policy.)

16) International Transfers

If you access the Website from outside the country where our servers or service providers are located, your information may be transferred internationally. Where required, we use appropriate safeguards (such as contractual protections) to help protect your data.

17) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective date.” Your continued use of the Website after changes means you accept the updated policy.

18) Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact:

Pharmabinoids
Email: info@pharmabinoids.com
Address: Damstraat 46, 1012 GK, Amsterdam.